Local Shop, Bakery or Supplier – In most cases, orders are still taken by phone.

Many people say –

“Bro, it’s been going well over the phone for so long!”

But in reality, due to taking orders by phone, businesses are unknowingly suffering various losses – in terms of time, money and peace of mind – in all aspects.

In this article, we will understand –

• 7 Big Problems of Taking Orders by Phone

• Which are the Most Harmful for Small Shops and Suppliers

1. Wrong Orders – The Most Common but Most Harmful Problem

When Ordering by Phone –

• Network Problems

• Fast Talking

• Busy Environment

As a result of this –

• Quantity Misunderstanding

• Product Names Confused

• Size or Variety Missed

Results –

• Wrong Products Sent

• Return Costs

• Relationships Ruined

If these mistakes are repeated, both the shopkeeper and the supplier will suffer.

2. There is no written proof of the order

Just talking on the phone-

• Nothing is written

• You don’t remember who said what later

As a result, if there is a problem-

“I didn’t say that”

“You heard me wrong”

There is no end to this argument.

• If there was a written order, this hassle wouldn’t have happened.

3. Big waste of time

For an order-

• Calling

• Not picking up

• Calling again

• Explaining

This whole process- a lot of time is wasted.

If it takes 10-15 calls a day,

then calculate-

• How much time is spent just on the phone

• Real work is delayed

4. It becomes difficult to keep accounts

Ordering on the phone means-

• Written later in the book

• Many times it is not written

• Confusion at the end of the month

As a result-

• Who will get how much money

• Which order is paid, which is left

These problems increase.

5. Delivery and time issues

Usually, when ordering over the phone,

• the delivery date is not clear

• it is estimated when it will arrive

resulting in-

• customers are dissatisfied after not receiving the goods in the store

• pressure on the supplier

if there is no clear system, this problem persists.

6. A major obstacle to growing a business

Ordering over the phone means-

• you are handling everything yourself

• no one can sit and work in your place

resulting in-

• the business cannot be scaled

• the pressure increases as work increases

it is difficult to grow without a digital system.

7. There is no data for the future

When ordering over the phone-

• which product sold the most

• which month the demand is high – these information are not available.

Without data-

• you cannot plan

• you cannot learn from mistakes

data means the power of the future.

So what is the solution?

The solution is- a written and organized order system.

Where-

• Orders are clear

• Accounts are transparent

• Time is saved

• Errors are reduced

How does our website help?

TixTara.com is being created to solve exactly these problems.

Our goal is-

• Reduce dependence on phone calls

• Orders are written and clear

• Make the work of local shopkeepers and suppliers easier

Why is this old system necessary to change now?

Reason-

• Competition is increasing

• Profit margins are decreasing

• Only those who are organized will survive

Digital does not mean a big leap. Digital means reducing hassle.

Final Discussion

Taking orders over the phone is still possible today

But you have to pay for it silently.

If these 7 problems sound familiar to you, then you know – it’s time to change.

TixTara.com is preparing to make that change easier.